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Privacy Policy

At Zenspire Media, we are committed to protecting your privacy and ensuring the security of any personal information you provide while using our services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services, including influencer marketing, brand and product shoots, website development, video production, and online reputation management.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

At Zenspire Media, our mission is to empower brands through authentic influencer connections and innovative marketing strategies. We believe in integrity, creativity, and results-driven approaches that not only meet but exceed our clients' expectations. Every campaign we craft is a reflection of our commitment to excellence, collaboration, and long-term success. These core values are the foundation of everything we do, ensuring that we remain your trusted partner in achieving meaningful growth.

Personal Information

● Contact Information: Name, email address, phone number, mailing address.
● Company Information: Business name, job title, and company details.
● Billing Information: Credit card details, bank account numbers, billing address.
● Contractual Information: Information exchanged during contracts with clients or influencers, including agreements, deliverables, and payment terms.

Non-Personal Information

We also collect non-personal data to enhance our services, including:

● Device Information: Browser type, IP address, operating system, and device type.
● Usage Data: Pages visited on our website, time spent on the site, referral URLs, and
other analytical data.

Information from Influencers

● If you are an influencer collaborating with Zenspire Media, we may collect additional personal and professional information:
○ Social Media Profiles: Public profiles, follower counts, engagement rates, and related social metrics.
○ Campaign Data: Details of collaborations, including content created, compensation, and analytics related to influencer performance.

How We Use Your Information

Zenspire Media uses the information we collect for various business purposes to improve our services and manage our relationships with clients, influencers, and website visitors.

Service Delivery

● Client Services: We use your personal and company information to fulfill service contracts, including brand development, website creation, influencer campaigns, product shoots, and ORM services.
● Payment Processing: We use billing information to process payments for services rendered.
● Influencer Campaigns: We use influencer data to manage campaigns, select appropriate influencers for brands, and track performance metrics.
● Communication: To provide you with updates on ongoing projects, respond to inquiries, and offer customer support.

Marketing and Communications

● Marketing Emails: With your consent, we may send you emails about new services, promotional offers, and industry updates. You can opt-out of these communications at any time by following the unsubscribe instructions in our emails.
● Campaigns: Data may be used to design and execute influencer marketing campaigns, including coordinating content creation and communicating campaign requirements.

Analytics and Improvement

● Website Analytics: Non-personal information is used to analyze website traffic, user behavior, and trends to improve our website and services.
● Performance Metrics: We use campaign data to measure the success of influencer collaborations and marketing initiatives.

Legal and Compliance

● Legal Obligations: We may use and disclose your information as required by law or in response to legal requests, such as subpoenas or court orders.
● Contract Compliance: We use information to enforce our contracts with clients and influencers, resolve disputes, or collect payments.

How We Share Your Information

Zenspire Media will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers

● We may share your information with trusted third-party service providers who assist us in providing services, including payment processors, website hosts, email services, and analytics platforms. These providers are required to keep your information confidential and are only permitted to use your information in accordance with our instructions.

With Influencers

● When managing influencer marketing campaigns, we may share relevant information (e.g., campaign briefs, payment details, content requirements) between the brand (client) and the influencer to ensure campaign success.

With Clients

● For influencer collaborations, we may share influencers’ social media performance data (such as engagement rates, reach, and demographic insights) with clients to ensure transparency and optimize campaign performance.

Legal Compliance and Protection

● We may disclose your personal information if required by law or if we believe that such action is necessary to:
○ Comply with legal processes.
○ Protect the rights, property, or safety of Zenspire Media, our clients, or others.
○ Enforce our terms and conditions or agreements.

Data Security

Zenspire Media implements appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Security Measures

● Encryption: Sensitive personal information (such as credit card numbers) is encrypted during transmission using Secure Socket Layer (SSL) technology.
● Access Control: Only authorized employees and contractors who need access to your personal information to perform specific tasks are granted access.

Data Retention

Zenspire Media retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal or contractual obligations.

● Clients and Influencers: Data related to contracts, projects, or campaigns will be retained for the duration of the contract and any legally required retention period thereafter.
● Marketing Data: If you opt-in to receive marketing communications, we will retain your information until you unsubscribe or request deletion.
● Website Data: Analytical data and cookies will be retained based on industry standards, but can be deleted by adjusting your browser settings.

Your Rights

You have certain rights concerning your personal information, and Zenspire Media is committed to ensuring these rights are respected.

Access and Correction

● You have the right to request access to the personal information we hold about you and request corrections if there are inaccuracies.

Data Deletion

● You may request that we delete your personal information from our systems, subject to any legal obligations requiring us to retain such information.

Opt-Out of Marketing Communications

● If you no longer wish to receive marketing communications from us, you may opt-out by following the unsubscribe instructions included in each email or by contacting us directly.

Data Portability

● In certain circumstances, you may request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

Children’s Privacy

Zenspire Media’s website and services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18. If we discover that we have inadvertently collected information from someone under the age of 18, we will take steps to delete it immediately.

International Data Transfers

If you are accessing our services from outside of [Your Jurisdiction], please be aware that your information may be transferred to, stored in, and processed in countries where our servers or service providers are located. By using our services, you consent to this transfer of information.

Changes to This Privacy Policy

Zenspire Media reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed of how we protect your personal information.